Shipping policy
The AuraFume Shipping Policy
Welcome to The AuraFume: Embrace the AURA. We are committed to providing you with an exceptional shopping experience, including reliable and efficient shipping services. Please review our shipping policy below.
Shipping Destinations
The AuraFume currently ships to PAN India. If your location is not listed, please contact our customer support team for assistance.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- During high-demand periods, processing times may be extended, but we strive to fulfill orders as quickly as possible.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 6-7 days
- Express Shipping: 3-4 days
- International Shipping: Not Applicable
Delivery times may vary based on your location, shipping method selected, and potential customs clearance for international orders.
Shipping Costs
- Domestic Shipping: Free for orders above ₹500. Otherwise, shipping rates will be calculated at checkout.
- International Shipping: Not Applicable
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Customs, Duties & Taxes (For International Orders)
The AuraFume is not responsible for any customs duties, taxes, or import fees that may apply to your order. These charges are determined by your country’s customs policies and must be paid by the recipient.
Undeliverable & Lost Packages
- If a package is returned due to an incorrect address or failure to collect, the customer will be responsible for any reshipping fees.
- If your package is lost or significantly delayed, please contact our customer support team for assistance.
Shipping Restrictions
Due to international shipping regulations, we may be unable to ship to certain locations or regions. Additionally, some fragrances may be restricted due to hazardous material regulations.
Contact Us
For any questions regarding shipping, please contact us at:
- Email: support@aurafume.in
- Customer Support Hours: Monday to Friday, 10:00 AM to 6:00 PM
Thank you for choosing The AuraFume. We appreciate your trust in our luxury perfume collection.